Meter Returns Increased Value Program
When 6 million gas and electricity meters needed to be replaced for new Smart Meters, facilitated a rethink of product design and operational management.
Objective: Challenge the traditional thinking around recycling products at end of life, so a low valued waste stream becomes a high value financial option.
Description: Enabled rethinking of the process design and operational management in connection with the materials that were to become stranded assets.
The regulation was to recycle 50% of the materials, but through a life cycle analysis of the materials and processes including the meter return process, more than $2 million, of value and efficiencies was identified creating a new way of operating around ‘exit processes.’
Achieved:
Identified over $2million of financial value compared with a write off cost of waste materials.
Enabled materials to be re-purposed and re-used.
Created a brand story that was positive against a backdrop of a very expensive regulatory requirement.
Opened the door for more company opportunities to look through the end-to-end process with a different lens.
